Saturday December 12th 2009Issues Update: Earlier this morning we experienced intermittent page load problems that may have affected your game play (specifically, the ability t o see your entire Mafia). Zynga’s Network Operations team quickly responded and brought additional servers online to restore normal game play. We realize that this problem is one of many you may have had to endure over the last two weeks while we worked to upgrade our systems to speed up performance and stop botters and cheats. We are grateful for your patience and want to assure you that the entire team i s working through the weekend to address these issues and improve our processes.
Thursday December 10th 2009
Known Issues from Performance Upgrade: Recently, the Mafia Wars team launched two major efforts to improve your game play. First, we deployed iframe technology to dramatically speed up the game (and get rid of spinning revolvers!). Second, we launched a major offensive against botters, hackers and cheaters.
Unfortunately, with the good – a 10x improvement in load time for most players and the ability to detect and deter botters – there were some unintended consequences. Specifically, a small number of players have been unable to access the game, while others have experienced symptoms ranging from having their player names scrambled to a disruption of their stats.
We would like you to know that we have found a fix for those of you who are having trouble accessing the game or have scrambled stats. Our system is working through the affected accounts and we are confident that all of you will be back in the game very soon. Every day we will post an in-game message to those users who have had their accounts repaired on that day. We appreciate the patience and understanding you have shown us.
Good News! Profile links are back! We fixed the bug that was blocking players from fighting through the Profile page. We want to assure you that this was an unintended bug introduced while trying to improve the performance of the game. Everybody on the Mafia Wars team believes that clans and warring are an integral part of the Mafia Wars experience.
We also realize that there are a number of outstanding bugs in the game that we need to work on. Tomorrow we will post a list of them and the order in which we intend to prioritize them. Please feel free to let us know if you think we've missed anything or we should change the order.
Thank you for your patience and feedback.
Bug fix: We have fixed the bug where users who play on the same computer initially saw a Mafia Wars page of the previous logged in account when loading the game with a new one.
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